Upcoming Projects for Information Services
In May we will be upgrading to Blackboard 9.1 Service Pack 11 which will have some exciting new features such as a new calendar system.
In June we will be rolling out an online support and self help product called Serena. It will allow you to submit support tickets online, check the status of your support tickets, and search the knowledge base for solutions to problems you may be having.
Information Services is also investigating several other new/revised services or products for possible implementation.
The current Clicker investigation includes a survey of UNO faculty and staff to gauge interest in Clicker technology and research into the new CPS WAVE clicker, which integrates with mobile devices. To provide input or for more information on this investigation, please contact the Academic Partnership for Instruction at 402-554-2024.
UNO has contracted and conducted a pre-assessment review of its information security posture. This will continue with a full gap-assessment in the coming year. You will continue to see changes in how information security is propagated and communicated on campus due to these assesments.
Blackboard 9.1 Service Pack 11 is coming.
May 5th, 2013 - Blackboard will be unavailable from 6am to approximately noon on Sunday May 5th while it is upgrade to version 9.1 SP11. Along with bug fixes, the new version will include features such as automated re-grading of tests; assessment item analysis, improved global navigation and a retention center. For a brief summary document and other information of the new features and changes, go to the Blackboard Help.
Summer Blackboard Training - new features beginning on May 6th. For the full schedule, go to http://api.unomaha.edu/calendar.php.
Service Request Center
Mid-June 2013 - Information Services will release the first phase of their new online support and self-help system. Request Center will allow the UNO community to submit online support tickets; request IS services; search the knowledge base of self-help materials for solutions; track support issues while technicians are working on the issue.
Lync brings instant messaging to Faculty and Staff.
Lync is a part of the Office 365 family and will bring instant messaging capabilities as well other features to our email system. Faculty and staff can download a desktop client and begin chatting with colleagues. There are also mobile versions available for both the iOS and Android platforms.
And for more information on downloads and support please visit the our Lync website.